I'm shipping to:

United States

Please note your final order will be billed in US$.

SHIPPING INFORMATION

IMPORTANT UPDATES

Australia Post

Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible.

Due to extended COVID-19 lockdowns and high parcel volumes, customers may experience delivery delays. The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change.

You can also track your parcels on auspost.com.au by using the tracking tool.

DHL orders

Click here to check the status of your parcel.

Australia

Service Expected delivery time Cost

Standard

3-6 Business days from dispatch date

Free

Express

1-3 Business days from dispatch date

$7 AUD

Free on orders over $100 AUD

new zealand

Service Expected delivery time Cost

Standard

5-8 Business days from dispatch date

Free

DHL

4-7 Business days from dispatch date

$10 NZD

Free for orders over $100 NZD

united states

Service Expected delivery time Cost

DHL Standard

5-8 Business days from dispatch date

$9 USD

Free for orders over $80 USD

This service is authority to leave only.

DHL

4-7 Business days from dispatch date

$12 USD

Free for orders over $120 USD

Remote areas

$25 USD for remote areas via standard option above:

Northern Mariana Islands, US Virgin Islands, Hawaii, Alaska, Guam, Puerto Rico, Armed Forces Europe, Armed Forces Pacific.

PO/APO/FPO Box Addresses - if you would like this service please choose Standard option as above

canada

Service Expected delivery time Cost

DHL  

7-10 Business days from dispatch date

$30 CAD

Free on orders over $200 CAD

 

 

Customs charges are not included in this service

united kingdom

Service Expected delivery time Cost

DHL

3-6 Business days from dispatch date

$15 POUNDS

Free on orders over $120 POUNDS

 

 

Customs charges are not included.

rest of the world

Service Expected delivery time Cost

International Express

10-15 Business days from dispatch date

$35 AUD

Free for orders over $150AUD

Customs charges are not included in this service


Incorrect addresses and service disruptions: While we will do all we can to ensure your order is delivered on time and to the right address, ECHT cannot be held responsible for conditions beyond our control such as severe weather, service interruptions and including incorrect addresses provided at checkout.

Authority To Leave/Signature Release: This gives the delivery driver the authority to leave your package on the property if or when nobody is there to receive it. This means a signature is not required upon delivery. Once delivery is completed, any lost or stolen items will be the responsibility of the customer. ECHT is not responsible for any parcels that are lost or stolen unless during transit. We advise you to select "Signature Required" if there is nowhere safe to leave a parcel.