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Sales Information

Sales Information

What is a sale item?

Items that are automatically discounted on our website.

Items that are not full priced.

Can I used discount code on sale items?

Discount codes cannot be applied to items that are automatically discounted.

Discount codes cannot be used on accessories, gift cards and other products like Protect My Order.

Can I return sale items for an exchange, refund or store credit?

All sale items are subject to your returns policy. This means sale items can only be exchanged for another item of similar value or a store credit issued (unless it falls under the Australian Consumer Law (Vic).

I just made a purchase and now the item I purchased is on sale - can you price match?

Unfortunately we are unable to amend any orders already confirmed and this includes price matching items that were purchased for full priced but are not on sale.

FREE GIFT PROMOTION

Spend value to receive a free product excludes shipping, protect my order and gift cards.

Promotion cannot be used in conjunction with any other offer including discount codes

Some offers are valid for purchases made via the ECHT app only and cannot be honoured via desktop/mobile website purchases.

Free products cannot be returned. exchanged. Free product cannot be changed/substituted.

Free product is subject to stock availability.

3 for 1 sale

Valid on selected items only.

Items cannot be changed once order is placed.

Cannot be used in conjunction with any offer including discount codes.

 

 

 

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