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Returns Page

RETURNS AND EXCHANGES

 

Please note, we are not responsible for any cost in returning products to us. Please inspect your product/s as soon as it arrives. Returns can only be accepted if items are unworn and unwashed, with original packaging.

 

1. SALE ITEMS: Under our Change of Mind policy, all items purchased on sale can only be exchanged or returned for a store credit (unless deemed faulty under Australian Consumer Law).

 

2. CHANGE OF MIND: Products purchased from ECHT can be returned for a full refund within 14 days of delivery, or alternatively you can exchange or receive a Credit on your product within 30 days.

 

3. EXCHANGE: All Items can be returned for an exchange within 30 days of delivery. If the requested exchange is out of stock, a store credit will be arranged for the product unless otherwise specified. This will be in the form of a Gift Card via email.

 

 

Thank you for shopping at ECHT and you can start your return process below

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